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Coming out creative

With some hesitation – even trepidation – I have published some pages about me and some of the things I’ve made. Why the worry? Well, because I’m no extrovert. Plus, I’m in some kind of transition phase, so it’s even harder than it usually is to talk about who I am and what I do. Plus, I’m nervous. Change is a little bit scary. Thrilling but, mmm, scary.

I love drawing, and making things, and pootling about with software for making things that both look nice and mean something. But between a PhD, parenthood and full-time paid work, my energy for making things has wandered off to the sidelines. It is feeling neglected, and no doubt it has shrivelled a bit. I suppose I have prioritised being clever over being creative, for pragmatic reasons (although I read somewhere this week that the perceived value of creativity is on the rise). Actually, I think I have not ever really believed in my creativity. I think I thought I’m too introverted to be arty. I thought I was more your logical, left-brained type. But now I’m wondering why I can’t be that and creative. I want integration!

Now, I’ve quit my full-time job. Now, I am determined to give my professional endeavours more of a creative curve. I have lots of ideas – and I’m looking forward to exploring them. It feels good.

At Govhack a small team of folks started working on the idea of visualising all the activities of the (Australian) federal government, so that as citizens we are better positioned to identify where we’d like to intervene in government processes. This post documents the progress we made.

Our work focussed on a single data file from this National Archives set – agencies.xml, which lists all the Commonwealth Agencies ever to have existed (around 7000, with around 2000 extant), along with 212 functions that they perform.

Rob Manson did some invaluable work in converting the data into more usable forms – taking out the sizeable – but sometimes empty – NOTES field, and producing various json (and plain text) files that included different combinations of data.

Here is my tagcloud of functions of the Australian government made using ManyEyes:

Tagcloud of Australian government functions

It’s an interesting array but its meaningfulness is questionable. Text is sized according to its occurrence in the data, which could mean that multiple agencies are responsible for that function, or that it has been passed around a lot from agency to agency, or simply that it has been around since Federation or before (eg, telecommunications, taxation). A smaller font could also indicate a relatively new function (eg, criminology), or one subject to terminological shifts (eg, foreign policy has become international relations). Then there are perplexing aspects of the data, such as that quarantine started in 1832 but ended in 1993 even though it remains a preferred level-two term in AGIFT – under primary industries. Hm, there are plenty of issues here.

Officially (ie, according to the Functions Thesaurus) there are only 25 top-level functions – the rest are either sub-functions or non-preferred terms. But clearly there are discrepancies between the official terminology and the actual descriptive data. Ultimately, for this project to succeed as a public map, we will need to also enable people to use other, unofficial, vernacular, folksonomic terminology as well. Has anyone ever tried tagging terms? Tag tagging – hm, there’s a concept.

Another aspect of this project is that people might identify functions that the government should be performing but is apparently not.

Rob also produced some great images, focusing on a single function and showing the complex array of agencies that perform that function. For example, here are some of the current agencies doing SCIENCE – click for the full graphic:

Commonwealth Agencies doing SCIENCE

One lesson here is obvious: Commonwealth government is amazingly complex! See also the mess of agencies performing these other functions: INDIGENOUS | EMPLOYMENT | TRANSPORT | COMMUNITY.

Finally, Brenda Moon made significant progress on her path to use Processing to visualise the agencies and functions in a spectacular array based on NYTimes 365/360 by Jer Thorp – again, click to download the full PDF:

Detail of Commonwealth Agencies array

What now?

These are all first steps, but we had fun exploring, and we’ve raised many questions and issues. As well as how to show – and enable interaction with – the dynamic relationships between agencies and their functions, incorporating date ranges, locations, and vernacular terminology, there is no doubt much else to consider.

I’m thinking, for example, about how functions themselves could be structured so that the array is more visually readable. Would it work to plot or colour them according to two axes – whether the object of the function is individual or collective, tangible or intangible? (Eg, some more individual-oriented functions include health, employment and immigration, where communications, civic infrastructure and environment are more collective. Environment and civic infrastructure are also more tangible, along with primary industries, in comparison to governance, business support and regulation, and justice administration, each of which has fairly intangible processes and products.

I’m also wondering whether the agencies.xml file is more problematic than useful as a source of functions data. Other sources of similar information might work better. AGLS is a contender, although it has not been consistently implemented across government. Maybe the AAOs that I used to make this other tagcloud are a more reliable source. At least there the frequency/size of the term corresponds to the amount of legislation passed to manage it. Or perhaps we should look at this issue another way. For example, in talking to Gordon Grace, from AGIMO, it might be possible to obtain some bulk data on what people are searching for at australia.gov.au. Possibly, whatever data forms the foundation of the array of government activities, the rest will need to be crowdsourced.

One more point to note: once the initial interface was populated and making sense, it would be good to direct users to several destinations:

  • current online material about each activity
  • contact details for the Minister currently responsible
  • historical records

So, this project seems to be growing some legs ! and I’m looking forward to continuing the discussion with all interested parties.

Going to the govhack fest

With some trepidation due to my lack of geek credentials, I have registered to attend Govhack. Keen to find out how I can contribute.

I’ve also added a project idea to the wiki, based on this idea. As a conceptual taster for how useful it might be to have a browseable overview of government activities (which you can control / explore and then use to find a pathway to web-based material that interests you) I made this Wordle tagcloud using the latest Administrative Arrangements Orders:

Tagcloud of Australian Government activitiesEven a static bundle of words gives you a sense of the range of activities the government is involved in.

Whether or not this idea takes off, I’m excited about being involved in this event. Hope to meet you there!

Following on from my last post wondering about the lack of public comment to date, here’s my take on the recommendations. Obviously, as well as being really long, this post is selective and partial – many items seem to me to be straightforward and correct, so I have not commented; others are better discussed by experts in that area. Some of my comments might indicate my ignorance on some issues; I’m happy to be corrected. We all have our ignorances – as I think is evident in some of the requests themselves. So it’s good to have the conversation, and to keep the momentum going.

A key point in the recommendations – and my response to them – is that the cultural sector needs to be educated in the ways of Wikimedia. This venture is just beginning!

1.1 Law requests to GLAM

The idea of proactively publishing the copyright status on each collection item’s description page makes perfect sense, but it is unlikely to be simple to implement. It might (or might not!) be straightforward to adjust the collection database to accommodate a new publicly-visible field, but populating that field for every item would take a lot of human resources, and in the case of government archives, often a single item (a paper file) might require various copyright statuses.

Of course people should be free to use public domain work! Do some cultural institutions really have an actual policy that requires users to ask permission to use public domain content? And do others really place ‘copyright-like restrictions’ on public domain content? Is that even legal? I can understand the Wikimedian view that it might be better to have no online access to public domain content if a donor agreement has prohibited third-party use – it is cause for frustration and potential conflict to have it there.

I’m all for using creative commons licensing where the work is wholly owned and controlled by the institution and/or free for educational use. As someone who has been responsible for responding to requests to reuse published material, I can attest that it is often very time-consuming to craft a response to a request that could be handled by an up-front license with a clear attribution statement. But I also know that this would be a significant change for cultural institutions and that without a ministerial directive, it won’t happen across the sector any time soon.

1.2 Law requests to Wikimedia

On the request to publish donor information as part of the attribution statement, isn’t it up to the license-creator to specify how the attribution should be made?

GLAM sector workers’ access to resources about Wikimedia and the free culture movement seems critical to the success of the collaborative venture. (Note, this request seems to belong more in the Education area?) Some elements that could usefully be incorporated into a toolkit, training package or FAQ are:

  • customised training in adding content to Wikimedia and creating and editing Wikipedia pages
  • a list of benefits of creative commons licensing over other forms of copyright control
  • an explanation of how non-commercial licensing is fraught, and the benefits – including business-wise – of allowing unrestricted use
  • strategy and tactics for negotiating with donors to achieve the best outcome for public access
  • demonstration of successful partnership projects eg German Federal Archives

2.1 Technology requests to GLAM

On the request to publish stable and clean URLs for collection items:

  • this is a really important request – anyone who uses collection material needs to be able to cite and link back to the original sources
  • the fact that this is a request by Wikimedians to the GLAM sector suggests to me that the GLAM sector didn’t really need to request that Wikimedians ‘take proactive care of the moral rights of content creators’
  • this is another recommendation that, for some cultural institutions, could be tricky to implement in the short term – which is not to diminish its status as a high priority request. One workaround for collection databases that don’t generate usable URLs (let alone pURLs) is to create a Zotero translator and publicise that as a way to generate links back to the item. And it may be that the solution to this problem emerges from an agreed standard for cultural collections, which in turn enables a more semantic identification of collections and items within them.

The idea of providing the general public with read-write access to a metadata repository is sensible. It would generate great community engagement, and it would enable bulk development of rich metadata, which could dramatically improve findability of the material and also enhance its meaning – I wrote a paper about that. But such a prospect would also be fairly freaky for many cultural workers, who tend to be concerned that it would jeopardise the integrity or authority of the collection. Such concerns are not difficult to overcome, and indeed successful models are now proliferating (think Powerhouse collection, Australian Newspapers project).

2.2 Technology requests to Wikimedia

Rather than (or as well as) creating ‘easy and extensible templates for citing institutional sources and data’, perhaps Wikimedia could help institutions to make their own template?

3.1 Education requests to GLAM

How good is the Wikimedian offer to do volunteer work on commission from cultural institutions? Are cultural workers thinking about this, even in a back-of-mind way? They should be!

Personally, I think it’s a good idea for on-staff experts to set up an account on Wikimedia so they can be consulted on specific topic areas. If I was an on-staff expert on a particular topic, I would do so. But I wonder how well-received this idea will be – would ‘Expert advisor to Wikimedia’ look good on your CV? Unless you are a high-level academic, in which case it would make you groovy, I suspect not.

3.2 Education requests to Wikimedia

To me, the idea that Wikimedians should highlight the importance of real-world interaction with cultural heritage is weird. Of course a digital copy of something will always lack something that the original, physical item has. But why should it be Wikimedians’ role to remind people of that? Should gallery hosts inform people of the advantages of an online digital copy? (Eg, access from anywhere, any time, sometimes in greater detail and with better light than you can see the real thing; access to items that are otherwise in storage and/or inaccessible in the real world.) This seems a prescriptive, condescending recommendation. Surely each cultural interface can speak for itself. The only way in which this requests makes good sense to me is if it is tied to the request to Wikimedia to improve consistency and comprehensive use of metadata (including physical location of the item). Provenance and context are absolutely critical to understanding cultural heritage. Note that Liam made a similar point in his Wikimania presentation in August.

‘Affirm the compatibility of interpretive debate within encyclopedic neutrality’ – cultural workers who feel this request is a necessary inclusion should read the Wikipedia policy on neutral point of view. My feeling is that the request is already well-met, and seems to work in practice. For example, the long and well-referenced page on evolution includes a paragraph about creationism, which in turn links to a page on creationism that includes sections on Christian and scientific critiques.

Don’t the requests to enable ‘expert contributions’ and external peer review clash with the spirit and process of Wikipedia?

Another request that seems unnecessary is to improve the visibility of the quality assessments of content. Here is a sample page that cites no sources:

Part of a Wikipedia page that cites no sources

To my mind, the orange bar and position at the beginning of the body content makes the message very prominent and clear.

4.1 Business requests to GLAM

These requests all seem reasonable and important and in the case of the request to make images of damaged items available for Wikimedians to digitally restore, generous.

4.2 Business requests to Wikimedia

These requests also seem reasonable, although many of the requests for information about business models could simply constitute items for the training package.

The final request, to generate positive media attention around collaboration projects, would seem to apply equally – or more – to the GLAM sector, which has more resources and a higher, more authoritative media profile than the wiki community.

Two months on from the groundbreaking GLAM-wiki conference, where cultural workers and wikipedians met to consider mutual benefits of a partnership (I blogged about it here), I have been gathering some thoughts on the recommendations – and will post them soon. Strangely, very few people have publicly commented, notable exceptions being GerardM (a Dutch wikipedian), Liam himself, and (briefly) Mia Ridge, a London-based digital cultural worker. What’s with the silence?

Is there a good reason why no Australian cultural workers have commented publicly, or are you, like me, puzzled by the eerie quiet?

In my view, even cultural workers very pressed for time should be thinking about it, because that page of recommendations is an important work-in-progress. Why? Because everyone who works in a cultural institution is responsible in some way for enabling members of the public to access and engage with cultural heritage. I can’t think of a cultural institution whose mission is not to extend and enhance access to and engagement with cultural heritage. And from my perspective, the GLAM-wiki conference buzzed for the very reason that a partnership between the cultural and wiki sectors holds such promise.

If wikipedians and cultural workers could collaborate effectively, both sectors (and let’s face it, the public) would benefit immensely, as Liam suggested in the abstract for his presentation to Wikipedians about the GLAM-wiki conference:

[Wiki] projects have fantastic coverage – both breadth and depth – in popular culture but the same cannot be said for ‘high’ culture. [...] if we hope to produce ‘the sum of all human knowledge’ then we need to address this gap. Where this information resides is in the world’s museums, libraries, archives and galleries and we must begin to work with these institutions – for our mutual benefit.

In other words, the wiki community is hoping to get hold of significant knowledge that is currently hidden from popular view because it resides only in cultural institutions. And for cultural institutions, their collection material could gain the popularity of Wikipedia.

So how come – and despite the wiki community’s enthusiasm – the cultural community seems so lukewarm? As cultural workers we might see the obstacles; but we can still seek the goal.

Is it that staff of cultural institutions don’t see the potential? Could it be that we have popularity ‘issues’? Or as a collective, are we simply (still) anti-Wikipedia? I’m curious to learn what others think.

A manifesto for wellbeing

This is how I want to be, and what I need from those around me, in order to want to be around them. That includes family and friends, but also colleagues and other associates.

  1. Be open, in your heart and in your mind – there is goodness all around.
  2. Be real – it can take courage, but it’s the only way to engage.
  3. Be nice – know that your thoughts, words and actions shape the world.

Lately it seems that simple.

Seeing how to get things done

This week I’ve invested some time in thinking about time and how to spend it well. I was prompted by someone dear to me, who is currently challenged by a peculiar combination of:

  1. a disruptive schedule – teaching 9 classes a week in 8 venues
  2. a natural aversion to administrative work
  3. a hankering to play music and sculpt stone

His disruptive schedule (1) creates a general condition of restlessness, which amplifies the effect of his natural aversion (2), causing certain kinds of work to pile up even more than they otherwise might. Both of those factors then work to increase his hankering (3) because the general restlessness and the agitation – of knowing there is a pile of work looming ever larger – join forces to thwart the creative impulse. Which in turn exacerbates the restlessness and agitation. It’s a vicious circle of joyless dissatisfaction.

Doodle – cycle of restlessnes, work piling up, creativity stifling

To solve the angry jellyfish dilemma, we have devised a simple, twofold plan:

  • Find a good tool for listing, prioritising and tracking all the Things That Need Doing – currently trying out the (Mac) tool Things.
  • Create a timetable for the working week, so it’s clear what time is available when; schedule in some regular (but short!) periods of time for finding admin joy; and identify where creative exploration and expression might fit.

Below is the first-draft timetable, made in InDesign. I couldn’t find a template to start from, so for anyone else who might use it, here is the timetable template – 450kb zip file of an InDesign template. (And if someone out there can tell me how to get a full choice of colours in the fill for the table cell style, rather than be limited to a range of about 5 CMYK colours, I’d be grateful! Flip, maybe I should have made it in Graffle.)

The timetable seems to be helping already, to reveal the time that is there for the things that need doing; so he can see how to get them done. So, hooray. Maybe I should have called this post ‘How a timetable can soothe an angry jellyfish’.

timetable

In the last couple of weeks I’ve encountered some great insight into and evidence of the potential effect of large public networks on the work of making cultural assets accessible. It has come from two separate sources – Clay Shirky’s Here Comes Everybody, but also the first ever public conversation between Wikimedia and the GLAM sector (galleries, libraries, archives and museums).

I haven’t finished the book yet, so my focus here is on what the GLAM sector might take away from the conference (although no doubt the book is infiltrating my thinking.) The following points are not neatly sewn-up instructional lessons, and of course, people will disagree, but I believe the following are important considerations for those of us working to make cultural assets accessible online.

1. A completely different process of authorisation

I heard a lot of talk about how Wikipedia lacks authority and I heard a lot of what seemed like fear that its perceived dodginess would infect cultural institutions and jeopardise their authority. Well, for me, an almost opposite view is far more compelling.

Cultural institutions hold in their collections assets that have authority because they are original sources. No question; nothing will jeopardise that. And academic research accrues authority through the process of peer review, or by being written by someone who has accrued authority in the course of their professional career.

Wikipedia has an entirely different relationship with authority. Its articles are by definition, necessarily and absolutely not original research. And yes, Wikipedia editing is amateur. But the amazing thing is that Wikipedia articles can achieve a form of authority by virtue of the fact that the community of editors (which includes anyone who wants to be in it) finds a neutral, consensus position, and the article settles into relatively stable content. That stability is a genuine, honourable form of authority. It is not invested through credentials but emerges – and continues to emerge – out of open dialogue. And because Wikipedia gives voice to the community rather than to an individual or institution, in my view, Wikipedian authority is of great value.

I’m not suggesting that Wikipedia is the only source we need. On the contrary, it is vital to check the original sources, to seek out other sources (including primary sources!), to read critically and to adopt your own position. But Wikipedia is an excellent starting point. How many of us would deny that we regularly use it?! And the fact that verifiability it cites and refers readers to reliable sources positions it very well as a potential partner for cultural institutions.

2. A horde of willing and able enthusiasts

The arresting image below resides in the German Federal Archive but now – along with almost 100,000 others – it also resides in the Wikimedia Commons.

A photograph from the German National Archives via Wikimedia, June 1942 – Deutsches Bundesarchiv (German Federal Archive), Bild 183-N0619-506

Jewish women with yellow star, Paris, June 1942 – from the German Federal Archive via Wikimedia – Deutsches Bundesarchiv, B 145 Bild-F000136-0009

It’s there because Mathias Schindler negotiated a deal with the Bundesarchiv, by which the archive would release 100,000 images into the public domain, and in return, Wikipedians would help by describing the photographs and matching person data (authority files – the A-word again!) in three places – German Wikipedia, National Archive and National Library.

As an employee of a federal archive, I am acutely conscious of the scale of the work involved in description and digitisation – core tasks usually prerequisite to making cultural assets accessible. Anything with the potential to distribute this load must be worth exploring. That way, more culture can be shared more widely which is, of course, the point.

The experience of the National Library of Australia in soliciting bulk text enhancement – via its wonderful Australian Newspapers project – provides further evidence that the public can be relied upon to do a mammoth amount of good work in enhancing OCR’d microfilm.

3. More accessible doesn’t seem to mean less profitable

And importantly, evidence is amassing at the Powerhouse Museum that increasing the accessible reach of your photographs, through the Flickr Commons, has a massive impact on how many people see and tag your images, but very little effect on image sales.

So…

In short, unlike Angelina, I came away from GLAM-wiki feeling fairly enthusiastic – like Gerard – about the possibilities for partnership.

Senator Kate Lundy’s Public Sphere forum this week was exciting, not least because amongst all the compelling presentations, the Government 2.0 Taskforce was announced. Its role is not only to help the government navigate into the future of greater transparency and collaboration, but also to fund projects to the same end. So what might the taskforce fund? Well, here’s an idea, and a fairly fundamental, simple one at that.

Last night I watched Us Now, a film that makes a great case for how a distributed, collaborative approach can trump a top-down approach in ventures ranging from commercial money-lending to selecting players for a football team to allocating government funds. (An aside: I was struck by how accepting the model railway guys were of the crowd-sourced decision, even though it denied them any council funding. As one of them said – I’m paraphrasing – he had had his eyes opened up to all the other worthy projects, and he was satisfied that the process had been fair. Key point: transparent, collaborative decision-making is satisfying, even when you don’t get what you want.)

Because there seem to be so many areas of government policy and service that might be improved by some citizen collaboration, I started to wonder where those possibilities end. What are the limits to Government 2.0? Of course, the best way to answer that question would be to ask the people. What do you want a say in? And how?

For me, there are many potential points of intervention. My first thoughts are rather trivial – we could ban sticky labels on fruit! And rid the country of those horrid robo-loos that have taken over where public toilets used to be. But I’d also appreciate a say in more serious and complex things like immigration policy, climate change targets, and so on. No doubt there would be many other issues that I’d like to vote on, if I was offered the choice. The tricky part is knowing all the options – being aware of all the ways in which governments shape our environments, cultures and experiences.

The thing is, in order for people to answer the question ‘What do you want a say in?’ – in order for us to collectively determine the scope and limits of citizen governance – we need to be able to peruse the full set of government functions – at federal, state and local levels.

What we need is a visualisation – a view that shows us government functions as a whole and enables us to explore the component parts. Then, we could add an architecture of participation – put it to users as to what issues should be put to the people.

Actually, such a tool could be multi-purpose. Imagine if, having found a function of interest, you could see which level of government performs that function, and which agency, and how to get in touch with that agency. For me, a browsable visualisation of Australian governments has greater potential value as a directory than any ‘enhanced’ australia.gov.au search service.

How the architecture of this model of citizen governance might work is of course open, but the way forward for the visualisation part of this project seems obvious. A starting point, at least in relation to the federal government, would certainly be information from the National Archives, which has a key role in keeping governments accountable – by keeping their records – and which therefore takes a lead role in keeping government information organised. For example, it:

So, how about it? Do you share my sense that making the functions visible is a critical first step toward Government 2.0?

Yesterday I went to Dr Mitchell Whitelaw’s impressive presentation at the National Archives, about his Visible Archive project.

First, he gave a great introduction to why visualisations are important and how they can help you get a handle on a collection. In brief, search excels when you know which small piece you’re looking for. But if you want to explore the whole, you need another way in. Visualisations are great because by looking, we can find patterns and therefore intrinsic structures, which help us to make sense of and thereby navigate within large data sets.

Look at this beautiful visualisation of all the series in the Archives:

Every series – big square means

65k archival series – a big border => physically large; a big interior square => a lot of registered items

In the interactive version, you can click on any series and see the agencies that created or controlled it, and the other series to which it relates – eg an index to the series, or a successive series:

Series A432, which agencies created and controlled it, and its related series

Series A432, which agencies created and controlled it, and its related series

When you highlight one of the agencies, in this case CA5, the orange squares also indicate all the other series that that agency created.

Ah, the beauty of the series system! As Ross Gibbs, Director-General of the National Archives, said at the end of the presentation, Peter Scott would be elated.

But wait, there was more. Mitchell then showed us a deceptively simple visualisation of a single series, A1. It started with a tag cloud of the 150 most common words in the titles if items. ‘Naturalisation’ and ‘certificate’ were huge, and there were a lot of names, of places like Norfolk and Papua but also of people.

On hover you could see the spread of each term in items over time, and on click you could see a list of items. Then, if the item was digitised you could also have a look at each folio. Nice!

But the zing was yet to come. You can also combine two terms, or exclude one (eg, what is there in that series apart from all those naturalisation files? And in this way you could start to make discoveries, just by playing around with the tag cloud – for example, that there was a major cyclone in Darwin in 1937.

In so many ways, visualisation works as a way in to the records. We can’t predict all the ways that it works until we see them working. But sure as eggs there will be ways, not least because the national archives data has an in-built structure.

Thanks Mitchell ! for doing this great work and for making it look effortless. (I know it’s not!)

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